Privacy Policy – Cottage Cove
Effective Date: 1/01/2026
Cottage Cove (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us, including through Facebook/Instagram Lead Ads.
1. Information We Collect
When you submit your information through our forms, advertisements, or communications, we may collect:
- Full name
- Phone number
- Email address
- Preferred move-in date
- Apartment preferences (e.g., studio, 1-bedroom)
- Any other information you choose to provide
We may also collect limited technical or interaction data when you engage with our ads or website.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries about available apartments
- Schedule tours and provide leasing information
- Follow up on your interest in our community
- Send updates about availability, pricing, or promotions
- Improve our marketing and customer experience
3. How We Share Your Information
We do not sell your personal information.
We may share your information with trusted third-party service providers who help us operate our business, such as:
- Leasing and CRM platforms (e.g., Rent Manager)
- Messaging and automation tools (e.g., Happinest)
- Marketing and advertising platforms (e.g., Meta)
These providers are only authorized to use your information to perform services on our behalf.
4. Data Retention
We retain your information only as long as necessary to:
- Respond to your inquiry
- Provide leasing services
- Comply with legal or business obligations
You may request deletion of your information at any time.
5. Your Privacy Rights
You may:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Opt out of marketing communications at any time
To make a request, contact us using the information below.
6. Cookies and Tracking
If you interact with our website or ads, we may use cookies or similar technologies to:
- Measure ad performance
- Understand user engagement
- Improve future marketing campaigns
You can control cookies through your browser settings.
7. Third-Party Services
We may use third-party platforms such as:
- Meta (Facebook/Instagram) for advertising
- Betterbot for automated communication
- Rent Manager for leasing and property management
Each third-party service has its own privacy practices.
8. Security
We take reasonable administrative and technical measures to protect your information from unauthorized access, disclosure, or misuse.
9. Contact Us
If you have any questions about this Privacy Policy or your personal data, contact us at:
Cottage Cove
Email: leasing@cottagecoveapt.com
Phone: (786) 686-0907
Address: 12 NE 188th Street Miami, FL 33179